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Newsletter

Only sent a few times a year and includes relevant content for those doing brand, innovation, or experience work at organizations of all sizes.

Proton

A personalized business newsletter subscription product built on your specific organization’s innovation priorities, curated by job title and role and powered by our proprietary AI.

Contact

Proto Innovation
3 World Trade Center
30th Floor
New York, NY 10007

Case Studies

Mars Petcare

Mars Petcare

Mars Petcare

Mars Petcare

Charting an unexpected pathway to leadership in an emerging category.

Charting an unexpected pathway to leadership in an emerging category.

Charting an unexpected pathway to leadership in an emerging category.

Charting an unexpected pathway to leadership in an emerging category.

Key Points

Key Points

Key Points

→ Identified an untapped growth segment

→ Identified an untapped growth segment

→ Identified an untapped growth segment

→ Defined a market-shifting vision

→ Defined a market-shifting vision

→ Defined a market-shifting vision

→ Designed product and service innovations

→ Designed product and service innovations

→ Designed product and service innovations

→ Created a plan to outmaneuver incumbents

→ Created a plan to outmaneuver incumbents

→ Created a plan to outmaneuver incumbents

The Challenge

The Challenge

The Challenge

Enter a new category while simultaneously leapfrogging the competition.

As pet parents’ expectations shift toward more tailored and high-quality nutrition, new segments of the pet food industry are rapidly emerging. Recognizing this evolution, Mars Petcare sought to strengthen its position—balancing a swift competitive response to new entrants with long-term innovation to meet changing consumer needs.

Enter a new category while simultaneously leapfrogging the competition.

As pet parents’ expectations shift toward more tailored and high-quality nutrition, new segments of the pet food industry are rapidly emerging. Recognizing this evolution, Mars Petcare sought to strengthen its position—balancing a swift competitive response to new entrants with long-term innovation to meet changing consumer needs.

Enter a new category while simultaneously leapfrogging the competition.

As pet parents’ expectations shift toward more tailored and high-quality nutrition, new segments of the pet food industry are rapidly emerging. Recognizing this evolution, Mars Petcare sought to strengthen its position—balancing a swift competitive response to new entrants with long-term innovation to meet changing consumer needs.

The Solution

The Solution

The Solution

A dual-market strategy to drive immediate impact and long-term growth.

We partnered with Mars to define two strategic pathways: a Core approach designed to address established consumer demand and a Breakthrough strategy aimed at shaping the future of pet nutrition. This resulted in the launch of targeted pilot programs that aligned with evolving pet parent needs while reinforcing Mars' leadership in the category.

A dual-market strategy to drive immediate impact and long-term growth.

We partnered with Mars to define two strategic pathways: a Core approach designed to address established consumer demand and a Breakthrough strategy aimed at shaping the future of pet nutrition. This resulted in the launch of targeted pilot programs that aligned with evolving pet parent needs while reinforcing Mars' leadership in the category.

A dual-market strategy to drive immediate impact and long-term growth.

We partnered with Mars to define two strategic pathways: a Core approach designed to address established consumer demand and a Breakthrough strategy aimed at shaping the future of pet nutrition. This resulted in the launch of targeted pilot programs that aligned with evolving pet parent needs while reinforcing Mars' leadership in the category.

The Outputs

The Outputs

The Outputs

➊ Market Entry Strategy

➊ Market Entry Strategy

➊ Market Entry Strategy

➊ Market Entry Strategy

➊ Market Entry Strategy

Developed a structured approach to enter and compete in an evolving category.

Developed a structured approach to enter and compete in an evolving category.

Developed a structured approach to enter and compete in an evolving category.

Developed a structured approach to enter and compete in an evolving category.

Developed a structured approach to enter and compete in an evolving category.

➋ Consumer-Centric Innovations

➋ Consumer-Centric Innovations

➋ Consumer-Centric Innovations

➋ Consumer-Centric Innovations

➋ Consumer-Centric Innovations

Designed offerings that balanced convenience, quality, and emerging consumer expectations.

Designed offerings that balanced convenience, quality, and emerging consumer expectations.

Designed offerings that balanced convenience, quality, and emerging consumer expectations.

Designed offerings that balanced convenience, quality, and emerging consumer expectations.

Designed offerings that balanced convenience, quality, and emerging consumer expectations.

➌ Flagship Pilots

➌ Flagship Pilots

➌ Flagship Pilots

➌ Flagship Pilots

➌ Flagship Pilots

Launched initiatives to engage consumers and enhance brand differentiation.

Launched initiatives to engage consumers and enhance brand differentiation.

Launched initiatives to engage consumers and enhance brand differentiation.

Launched initiatives to engage consumers and enhance brand differentiation.

Launched initiatives to engage consumers and enhance brand differentiation.

➍ Growth Plan & Market Positioning

➍ Growth Plan & Market Positioning

➍ Growth Plan & Market Positioning

➍ Growth Plan & Market Positioning

➍ Growth Plan & Market Positioning

Created a roadmap for sustained innovation and competitive advantage.

Created a roadmap for sustained innovation and competitive advantage.

Created a roadmap for sustained innovation and competitive advantage.

Created a roadmap for sustained innovation and competitive advantage.

Created a roadmap for sustained innovation and competitive advantage.

Related Work

Related Work

Related Work

Fordham University

Fordham University

Fordham University

Reimagining the first-year experience to strengthen student retention through belonging.

Reimagining the first-year experience to strengthen student retention through belonging.

Reimagining the first-year experience to strengthen student retention through belonging.

Reimagining the first-year experience to strengthen student retention through belonging.

Solenis

Solenis

Solenis

Transformed digital services from a tool into a catalyst for innovation and growth.

Transformed digital services from a tool into a catalyst for innovation and growth.

Transformed digital services from a tool into a catalyst for innovation and growth.

Transformed digital services from a tool into a catalyst for innovation and growth.

Visa

Visa

Visa

Building an ecosystem-driven brand architecture to gain recognition for Visa’s evolution beyond payments.

Building an ecosystem-driven brand architecture to gain recognition for Visa’s evolution beyond payments.

Building an ecosystem-driven brand architecture to gain recognition for Visa’s evolution beyond payments.

Building an ecosystem-driven brand architecture to gain recognition for Visa’s evolution beyond payments.

Newsletter

Only sent a few times a year and includes relevant content for those doing brand, innovation, or experience work at organizations of all sizes.

Proton

A personalized business newsletter subscription product built on your specific organization’s innovation priorities, curated by job title and role and powered by our proprietary AI.

Contact

Proto Innovation
3 World Trade Center
30th Floor
New York, NY 10007

Newsletter

Only sent a few times a year and includes relevant content for those doing brand, innovation, or experience work at organizations of all sizes.

Proton

A personalized business newsletter subscription product built on your specific organization’s innovation priorities, curated by job title and role and powered by our proprietary AI.

Contact

Proto Innovation
3 World Trade Center
30th Floor
New York, NY 10007

Newsletter

Only sent a few times a year and includes relevant content for those doing brand, innovation, or experience work at organizations of all sizes.

Proton

A personalized business newsletter subscription product built on your specific organization’s innovation priorities, curated by job title and role and powered by our proprietary AI.

Contact

Proto Innovation
3 World Trade Center
30th Floor
New York, NY 10007

Newsletter

Only sent a few times a year and includes relevant content for those doing brand, innovation, or experience work at organizations of all sizes.

Proton

A personalized business newsletter subscription product built on your specific organization’s innovation priorities, curated by job title and role and powered by our proprietary AI.

Contact

Proto Innovation
3 World Trade Center
30th Floor
New York, NY 10007